Privacy Policy

Connect Cleaner ("we", "our", or "us") operates the Connect Cleaner platform, which connects clients with professional cleaning service providers in Ireland. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when you register
• Profile information such as your address, photos, and bio
• Payment information processed securely through our payment provider
• Messages and communications between clients and cleaners
• Booking details, service history, and reviews

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Connect Cleaner platform
• Process bookings and facilitate payments
• Send service confirmations, reminders, and support messages
• Verify the identity and qualifications of cleaning professionals
• Comply with legal obligations under Irish and EU law

3. GDPR & Your Rights

As a service operating in Ireland, we comply with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. You have the right to:

• Access your personal data we hold
• Correct inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing of your data
• Data portability

To exercise any of these rights, contact us at privacy@connectcleaner.ie.

4. Data Sharing

We share your information only as necessary to provide the service — for example, sharing your name and address with the cleaner assigned to your booking. We do not sell your personal data to third parties.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account at any time by contacting our support team.

6. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies. You may disable cookies in your browser settings, though this may affect platform functionality.

7. Contact

For privacy-related questions or to exercise your data rights, contact us at: privacy@connectcleaner.ie